ROKU Smart TV Streaming devices are a great and economical solution to stream TV, including Projector. However, ROKU devices have two issues that you may experience.
ISSUE 1: 10 SECOND SKIP: If your video will not play or if the first ten seconds of your video repeats then starts playing the video in its entirety, the issue appears to be ROKU's ability to play hi res video outputs like 4K and 1080P formats. This issue is especially apparent if the original video was created using popular video editing software like Apple's iMovie and Final Cut Pro. To resolve this issue, we suggest saving your video at 720P. The quality of the video is still great and it resolves this 10 second skip at the beginning of your video. This problem only exists on the ROKU platform. We continue to work with ROKU to resolve.
ISSUE 2: SIDEWAYS PHOTOS. Sometimes you may notice when playing a photo album slideshow that the ROKU will flip a random photo 90 or 180 degrees, making the photo appear sideways or upside down. It appears that this is a known ROKU issue. Not all photos will do this, just a few in each slide show. For resolution, we recommend deleting those photos ROKU flips then uploading them again. This problem only exists on the ROKU platform. We have notified ROKU of this issue and await resolution.
ISSUE 3: SCREENSAVER. ROKU will not stop going into its screensaver mode when playing a photo album slideshow on Projector. This is a ROKU issue where they will not recognize a slide show (as it does recognize when a video is playing). To stop your ROKU from going into screensaver mode while playing a photo album slideshow, you must change the settings in your ROKU device. Follow these instructions:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select Theme to open the Theme menu.
- Select Screensavers.
- Select Screensaver Start Time: Change to "Disable screensaver" or perhaps try "30 minutes"
- ISSUE 4: HEIC PHOTO'S (Use .jpg and .png). HEIC is a proprietary Apple format for photo images. While ROKU has had difficulty playing HEIC files when playing a Photo Album Slideshows using Projector, we are currently working on a resolution. In the interim, we advise for this reason to use.jpg or .png formats for your uploaded photo's until this issue is resolved (in the near future).